When you book an appointment with us, that time is set aside for you – and ONLY you. We never double book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to us and show up for your appointment on time. size
Please understand that massage therapists only get paid when they deliver a service… therefore missed appointments are costly for us and prevent us from catering to other clients.
That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
In the event that you are unable to keep your scheduled appointment with us, please contact us by phone at least 24 hours prior to your appointment. If you do not reach us, please leave a message on our voice-mail system. If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.
Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your therapist may make an exception to the above policies on those rare occasions.
Information Automatically Collected
Like other websites, this one automatically gathers anonymous information about you such as your Internet address, the date and the time you visited my site, and the pages you viewed. This information is collected specifically to better understand how my website is being used and to improve its effectiveness.
Email Address and Contact Information
When you send me e-mail or when you request an appointment with me, I acquire your email address. I use your email address to acknowledge your appointment request and/or reply to your questions, and I may store your communication and my reply in order to provide you with a high level of client support. I may also use contact information collected on this website to contact and correspond with you regarding the services that you requested and other related services I may offer.
When you book appointments through my website, I collect and store information about you necessary to complete your booking and to ultimately provide you with the requested services.
I protect your information with appropriate safeguards and security measures and I retain your information only for the time it is required for the stated purposes. Only those involved in processing data have access to this information.